Please read these terms carefully before using the CanvasaaS platform.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "User") and Tyga.Cloud Ltd, a company registered in England and Wales under Company Number 14643275, with its registered office at Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, England, CW1 6ZQ ("we", "us", "our", "the Company", or "Tyga.Cloud"), governing your access to and use of the CanvasaaS platform, including any associated websites, applications, services, and tools (collectively, the "Platform").
CanvasaaS is a trading name and division of Tyga.Cloud Ltd. All references to "CanvasaaS" in these Terms shall be understood as references to the services provided by Tyga.Cloud Ltd under the CanvasaaS brand.
By accessing or using the Platform, creating an account, or by clicking "I Agree" or similar affirmation when prompted, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Cookie Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Platform.
If you are using the Platform on behalf of an organisation, company, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" shall refer to both you individually and the entity you represent.
You must be at least 18 years of age to create an account and use the Platform as an Account Owner. Collaborators and team members invited to access workspaces on the Platform must be at least 16 years of age, or the age of majority in their jurisdiction, whichever is greater. By using the Platform, you represent and warrant that you meet the applicable age requirements.
CanvasaaS is a multi-tenant software-as-a-service ("SaaS") platform designed specifically for startups, entrepreneurs, business consultants, and investors. The Platform enables users to create, manage, and collaborate on AI-powered strategic business analyses through an integrated suite of tools and frameworks.
The Platform provides the following core services:
We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice, including adding or removing features, changing service tiers, or updating pricing. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation, provided that we will use commercially reasonable efforts to notify affected users of material changes in advance where practicable.
The Platform serves multiple categories of users, each with distinct roles, responsibilities, and rights:
Account Owners are registered users who create and manage a workspace on the Platform. An Account Owner may be an individual entrepreneur, a startup founder, a business consultant, an investor, or a representative acting on behalf of an organisation. Account Owners are responsible for the content they create, the analyses they generate, and the overall management of their workspace.
Account Owners may invite additional team members and collaborators to assist with their workspace. Collaborators are granted access at the discretion of the Account Owner and are subject to these Terms. The Account Owner remains ultimately responsible for all activity conducted through their workspace, including actions taken by collaborators.
Collaborators are users who have been invited by an Account Owner to access and contribute to a workspace on the Platform. Collaborators may view, edit, and comment on canvases, business plans, and analyses within the workspaces they have been granted access to. When a Collaborator contributes to content within a workspace, the relationship is governed by the permissions set by the Account Owner, with CanvasaaS acting as the platform facilitator.
Collaborators may or may not have their own independent accounts on the Platform. Certain features, such as creating new workspaces or subscribing to plans, require independent account registration. Access to shared workspaces may be available through invitation links at the discretion of the Account Owner's configuration.
Visitors are individuals who access the CanvasaaS marketing website or shared public links without creating an account. Visitors may browse publicly available content, including shared canvases, business plans, and published analyses. Visitors are still subject to these Terms insofar as they apply to general Platform usage, including acceptable use and intellectual property provisions.
To access certain features of the Platform, you must create an account by providing accurate, current, and complete information during the registration process. You agree to update your account information promptly to keep it accurate, current, and complete at all times.
When registering as an Account Owner, you will be required to provide your name or organisation name, a valid email address, and a secure password. You may also be required to select a subscription plan and provide payment information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at dpo@tyga.cloud if you become aware of any unauthorised access to or use of your account. We shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
You may not create an account using false or misleading information, create multiple accounts for the purpose of circumventing Platform restrictions or abusing promotional offers, or create an account on behalf of another person or entity without their express authorisation. We reserve the right to suspend or terminate any account that we reasonably believe has been created or is being used in violation of these provisions.
Each Account Owner account is associated with a single workspace. If you wish to manage multiple workspaces, you must create separate accounts and subscription plans for each workspace, unless otherwise agreed in writing with the Company.
You agree to use the Platform in compliance with all applicable laws, regulations, and these Terms. You shall not use the Platform in any manner that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable, as determined by us in our sole discretion.
Without limiting the generality of the foregoing, you specifically agree not to:
We reserve the right to investigate any suspected violation of these acceptable use provisions and to take appropriate action, including but not limited to issuing warnings, suspending or terminating your account, removing offending content, and reporting illegal activity to the relevant authorities. Repeated or serious violations may result in permanent suspension from the Platform without refund.
You retain all ownership rights in and to the content you upload, create, or otherwise make available through the Platform ("Your Content"), including but not limited to business plans, canvas data, financial projections, analysis inputs, uploaded documents, and text content. Nothing in these Terms transfers ownership of Your Content to us.
By uploading or creating Your Content on the Platform, you grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, display, reproduce, and distribute Your Content solely for the purposes of operating, maintaining, and providing the Platform services to you and your collaborators. This licence includes the right to make Your Content available for viewing, sharing, and export as configured by you, and to generate previews, thumbnails, and other derivative formats necessary for the proper functioning of the Platform.
This licence terminates when you delete Your Content from the Platform or when your account is terminated, except that cached or archived copies may persist in our backup systems for a reasonable period thereafter, and content that has been shared with or exported by collaborators prior to deletion shall remain accessible to those collaborators in accordance with their access rights.
You represent and warrant that you have all necessary rights, licences, consents, and permissions to upload and create Your Content through the Platform, and that Your Content does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
Content generated by the Platform's AI features is produced based on your inputs and prompts. While you retain ownership of the inputs you provide, the AI-generated outputs are provided for your use within the Platform and may be exported or shared in accordance with your subscription plan. You acknowledge that AI-generated content is produced algorithmically and may not be entirely unique; similar outputs may be generated for other users who provide similar inputs.
You are solely responsible for reviewing, verifying, and validating any AI-generated content before relying upon it for business decisions, investor presentations, or any other purpose. CanvasaaS does not guarantee the accuracy, completeness, or suitability of AI-generated content for any particular purpose.
The Platform, including its underlying software, source code, design, user interface, documentation, branding, logos, trade names, trademarks (including "CanvasaaS", "Tyga.Cloud", and associated marks), and all other proprietary materials, are owned by or licensed to Tyga.Cloud Ltd and are protected by copyright, trademark, patent, and other intellectual property laws of the United Kingdom and international treaties.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform in accordance with these Terms and your subscription plan. You may not copy, modify, distribute, sell, lease, sublicence, or create derivative works based upon the Platform or any part thereof, except as expressly permitted by these Terms or with our prior written consent.
The canvas templates, analysis frameworks, and design elements provided by the Platform for use within your workspace are licensed to you for use solely within the Platform. You may customise these templates for your analyses but may not extract, redistribute, or use them outside of the Platform.
We respect the intellectual property rights of others and expect our users to do the same. If you believe that content hosted on the Platform infringes your copyright or other intellectual property rights, please contact us at dpo@tyga.cloud with a detailed notice including: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the allegedly infringing content and its location on the Platform; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorised; and (e) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorised to act on behalf of the copyright owner.
Upon receipt of a valid copyright complaint, we will promptly investigate and, where appropriate, remove or disable access to the allegedly infringing content. Account Owners whose content is subject to a copyright complaint will be notified and given the opportunity to file a counter-notice. Repeated infringers may have their accounts terminated.
Access to certain Platform features requires a paid subscription plan. Subscription plans, their features, pricing, and billing cycles are described on our pricing page and may be updated from time to time. By subscribing to a plan, you agree to pay the applicable fees in accordance with the billing terms presented at the time of subscription.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your chosen billing cycle) and are non-refundable except as expressly provided in these Terms or as required by applicable law. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date through your account dashboard.
We may offer a free trial period for new accounts. At the end of the free trial, your account will automatically convert to a paid subscription unless you cancel before the trial expires. You will be notified before any charge is applied.
Your subscription plan includes a defined allocation of AI generation credits for creating canvases, business plans, analyses, and other AI-powered features. The number of AI generations available is determined by your subscription tier and is clearly disclosed on our pricing page and within your dashboard. Additional AI generation credits may be available for purchase as add-ons.
Unused AI generation credits do not roll over between billing cycles unless expressly stated in your subscription plan terms. Usage beyond your plan's allocation may result in temporary restrictions on AI features until your next billing cycle or until additional credits are purchased.
All payment processing on the Platform is handled through Stripe, a third-party payment processor. By using the payment features, you agree to be bound by Stripe's Terms of Service and Privacy Policy in addition to these Terms.
We do not store or directly process credit card numbers or sensitive payment information on our servers. All payment data is handled securely by Stripe in accordance with PCI DSS (Payment Card Industry Data Security Standard) requirements.
Subscription fees are generally non-refundable. However, if you believe you are entitled to a refund due to a billing error, service deficiency, or other valid reason, please contact us at dpo@tyga.cloud. Refund requests will be assessed on a case-by-case basis in accordance with applicable consumer protection law.
Subscription fees are exclusive of all applicable taxes (including VAT and sales tax) unless expressly stated otherwise. You are responsible for paying any taxes that may apply to your subscription based on your jurisdiction. We may collect and remit taxes on your behalf where required by law.
The Platform utilises artificial intelligence and machine learning models to generate business analyses, canvas content, financial projections, and other strategic outputs based on user-provided inputs. These AI services are provided as tools to assist with strategic planning and analysis, and are not a substitute for professional business, financial, legal, or investment advice.
AI-generated content is produced algorithmically based on patterns in training data and user inputs. While we strive to provide useful and relevant outputs, we make no representations or warranties regarding the accuracy, completeness, reliability, or suitability of AI-generated content for any particular purpose, including but not limited to investment decisions, business strategy, financial planning, or regulatory compliance.
You are solely responsible for reviewing, verifying, and validating all AI-generated content before relying upon it or sharing it with third parties. You acknowledge that AI-generated outputs may contain errors, inaccuracies, outdated information, or inappropriate conclusions. You must exercise independent professional judgement when using AI-generated content for business decisions.
You agree not to present AI-generated content as independently verified professional advice, audited financial data, or guaranteed projections without appropriate disclaimers and independent verification. CanvasaaS shall not be liable for any decisions made or actions taken in reliance upon AI-generated content.
The inputs you provide to AI features may be processed by third-party AI service providers (such as OpenAI) in accordance with their respective terms of service and privacy policies. We take reasonable steps to minimise the sharing of personally identifiable information with AI service providers. By using AI features, you acknowledge and consent to the processing of your inputs by these third-party services for the purpose of generating outputs.
We do not use your proprietary business data to train or improve AI models. Your content remains confidential and is processed solely for the purpose of generating the outputs you have requested.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TYGA.CLOUD LTD EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that any defects will be corrected or that the Platform will meet your specific requirements. We do not warrant the accuracy, completeness, or reliability of any content or information available through the Platform, including AI-generated content.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TYGA.CLOUD LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO US IN SUBSCRIPTION FEES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED POUNDS STERLING (GBP 100.00).
You acknowledge and agree that the limitations of liability set forth in this section are fundamental elements of the agreement between you and Tyga.Cloud Ltd, and that we would not provide the Platform to you without these limitations. The limitations of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction, even if any remedy fails of its essential purpose.
The Platform integrates with and relies upon various third-party services, including but not limited to Stripe (payment processing), OpenAI and other AI providers (content generation), and other service providers. We shall not be liable for any loss, damage, or disruption caused by the acts, omissions, errors, or failures of any third-party service provider. Your use of third-party services is governed by those providers' respective terms and policies.
CanvasaaS is a platform provider and does not control or endorse the business decisions made based on content generated through the Platform. We shall not be liable for any disputes, losses, or damages arising from reliance upon AI-generated analyses, business plans, financial forecasts, or strategic recommendations, including investment losses, failed business ventures, or any other adverse business outcomes.
You may terminate your account at any time by cancelling your subscription through your account dashboard or by contacting us at dpo@tyga.cloud. Upon cancellation, your subscription will remain active until the end of the current billing period, after which your account will be downgraded or deactivated. You will not be entitled to a refund of any prepaid subscription fees for the remaining portion of the billing period, except as required by applicable law.
Upon termination of your Account Owner account, your workspace will be deactivated and will no longer be accessible to collaborators or the public. You will have a grace period of thirty (30) days from the date of termination to download or export Your Content, after which we may permanently delete all data associated with your account, including canvases, business plans, analyses, collaborator data, and workspace content.
We may suspend or terminate your account and access to the Platform, in whole or in part, at any time and for any reason, including but not limited to:
Where practicable, we will provide you with reasonable notice prior to termination and an opportunity to cure any curable violation. However, we reserve the right to terminate accounts immediately and without notice in cases of serious violations, including fraud, illegal activity, or imminent harm to the Platform or other users.
Upon termination of your account, regardless of the reason: (a) all licences and rights granted to you under these Terms will immediately cease; (b) you must immediately stop using the Platform; (c) any outstanding fees or charges owed by you will become immediately due and payable; (d) we may delete your account data in accordance with our data retention policies and applicable law.
The following provisions shall survive termination of these Terms: Sections 6 (Intellectual Property), 7 (Payments and Fees, with respect to amounts owed), 9 (Limitation of Liability), 11 (Dispute Resolution), and any other provisions that by their nature should survive termination.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve any dispute informally by contacting us at dpo@tyga.cloud. We will endeavour to resolve your concern promptly and in good faith. You agree to allow a period of at least thirty (30) days from the date of your initial contact for us to attempt to resolve the dispute informally before pursuing any other remedy.
If a dispute cannot be resolved informally within the thirty (30) day period described above, you and the Company agree that such dispute shall be finally resolved by binding arbitration, rather than in court, except that either party may bring an action in court for injunctive relief or to protect intellectual property rights.
The arbitration shall be conducted in accordance with the rules of the London Court of International Arbitration (LCIA) or such other reputable arbitration body as the parties may agree. The arbitration shall take place in London, England, unless the parties agree otherwise. The language of the arbitration shall be English. The arbitrator's decision shall be final and binding upon both parties and may be entered as a judgment in any court of competent jurisdiction.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and the Company agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
Nothing in this section shall limit or exclude any rights you may have as a consumer under mandatory provisions of the laws of your country of residence, including but not limited to rights under the Consumer Rights Act 2015 (UK), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or equivalent legislation in your jurisdiction. If any provision of this dispute resolution section is found to be unenforceable with respect to consumer rights, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will update the "Effective Date" at the top of this page and take reasonable steps to notify you, which may include sending an email to the address associated with your account, displaying a prominent notice on the Platform, or posting a notification within your dashboard.
Material changes to these Terms will take effect no earlier than thirty (30) days after the date on which we provide notice of the changes, unless the changes are required to address a legal or regulatory obligation, prevent fraud or abuse, or address a security vulnerability, in which case the changes may take effect immediately.
Your continued use of the Platform following the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and terminate your account before the changes take effect. It is your responsibility to review these Terms periodically to stay informed of any updates.
We maintain an archive of previous versions of these Terms, which may be requested by contacting us at dpo@tyga.cloud.
If you have any questions, concerns, or complaints regarding these Terms of Service, the Platform, or your account, please contact us using the information below:
Tyga.Cloud Ltd (trading as CanvasaaS)
Ground Floor, Unit 2 Mallard Court
Mallard Way, Crewe Business Park
Crewe, Cheshire, England
CW1 6ZQ
United Kingdom
Company Number: 14643275 (England and Wales)
Email: dpo@tyga.cloud
For data protection enquiries, including requests to exercise your rights under the UK GDPR or the Data Protection Act 2018, please direct your correspondence to our Data Protection Officer at the email address above.
We aim to respond to all enquiries within five (5) business days. For urgent matters relating to account security or potential fraud, please include "URGENT" in your email subject line.